Generative AI-enabled Knowledge Base Fine-tuning: Enhancing Feature Engineering for Customer Churn

Abstract excerpt

Customers are the most critical component in a business’s success regardless of the industry or product. Companies make significant efforts to acquire and, more importantly, retain their existing customers. Customer churn is a significant challenge for businesses, leading to financial losses. To address this challenge, understanding customer’s cognitive status, behaviors, and early signs of churn is crucial. Howev...

Topics

Open a Topic to create a Post that cites this publication.

• Algorithms
• Commerce
• Phenotype

Identifiers and source

Literature Corpus work

81da50f6-eacb-50b6-b5ce-eaa2eee3a991

DOI

10.21203/rs.3.rs-3823738/v1