Delete your Noodle account and data

Send your request

Email contact@helena.bio with the subject “Noodle account and data deletion request”. You can use any email service; the link opens your configured email app.

Use your account email where possible and include your Community handle if you have one. Do not send passwords, verification codes, patient information or identity documents in your initial email.

Choose the scope

Tell us whether you want your Noodle profile and associated data deleted, only specific data deleted, or your shared Helena Account closed as well. Closing the shared account can affect other Helena products. Signing out or uninstalling Noodle does not delete your account.

Your request can cover profile information, posts, comments, votes, follows, saved items, drafts, Inbox records and push registrations.

What happens next

Helena Bioinformatics support will confirm receipt and may verify that you control the account. We will clarify the scope, explain retention needed for security, abuse prevention or legal obligations, and confirm the outcome. Sending a request does not instantly delete data. Public removal is not the same as erasing all revisions or backups. Independent copies held by others or search engines are outside our direct control.

More information

Read the Noodle privacy policy. For questions or to follow up, email contact@helena.bio.