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Service Quality and Mega Construction Project Success in Chinese Telecommunication Firms: The Moderating Effects of GAI Technology Application and Digital Human-AI Integration

2025-05-07

Abstract excerpt

This study investigates the relationship between service quality and mega construction project success in Chinese telecommunication firms, with a specific focus on the moderating effects of Generative Artificial Intelligence (GAI) technology application and digital Human-AI integration. Using the SERVQUAL framework as a theoretical foundation, this research employs a mixed methods approach combining structural equ...

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Literature Corpus work
8fdb1be4-19ac-5194-b228-ad1651ee5336
DOI
10.20944/preprints202505.0340.v1
Open publication

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Service Quality and Mega Construction Project Success in Chinese Telecommunication Firms: The Moderating Effects of GAI Technology Application and Digital Human-AI IntegrationDOI 10.20944/preprints202505.0340.v1
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