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Service Quality and Mega Construction Project Success in Chinese Telecommunication Firms: The Moderating Effects of GAI Technology Application and Digital Human-AI Integration.

2025-05-07

Abstract excerpt

<title>Abstract</title> <p>This study investigates the relationship between service quality and mega construction project success in Chinese telecommunication firms, with a specific focus on the moderating effects of Generative Artificial Intelligence (GAI) technology application and digital Human-AI integration. Using the SERVQUAL framework as a theoretical foundation, this research employs a mixed methods appro...

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Literature Corpus work
4bbd1f92-dc7c-5ee1-992a-e133e2b31d7a
DOI
10.21203/rs.3.rs-6575874/v1
Open publication

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Service Quality and Mega Construction Project Success in Chinese Telecommunication Firms: The Moderating Effects of GAI Technology Application and Digital Human-AI Integration.DOI 10.21203/rs.3.rs-6575874/v1
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