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A Systematic Review: The Dimensions utilized in the Performance Evaluation of Healthcare- An Implication during the COVID-19 Pandemic

2021-06-30

Abstract excerpt

<h4>Background</h4> The balanced scorecard (BSC) has been implemented to evaluate the performance of health care organizations (HCOs). BSC proved to be effective in improving financial performance and patient satisfaction. <h4>Aim</h4> This systematic review aims to identify key performance indicators (KPIs) and dimensions that are vital and most frequently used by health care managers in BSC implementations. Addi...

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Literature Corpus work
26f30444-f361-594d-81f2-9d12f385948e
DOI
10.1101/2021.06.26.21259568
Open publication

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