Article

Utilization of Generative AI-drafted Responses for Managing Patient-Provider Communication

2025-09-02

Abstract excerpt

The integration of generative AI (GenAI) in patient communication presents benefits and challenges. This retrospective observational study analyzed EHR audit logs to assess how 75 healthcare professionals (HCPs) utilized AI generated drafts for patient messages from October 2023 to August 2024 at a large health system in New York City. Overall utilization was low (19.4%), though prompt refinements improved usage (...

Topics

Open a Topic to create a Post that cites this publication.

Uncategorized literature

Identifiers and source

Literature Corpus work: b4467355-9ef2-5ca1-9a11-30c1341bbc06
DOI: 10.1101/2025.08.31.25334725

Open publication

Related research

Semantic proximity does not establish scientific evidence.

Click a neighbor to travelStep 1 · 12 closest

Utilization of Generative AI-drafted Responses for Managing Patient-Provider CommunicationDOI 10.1101/2025.08.31.25334725Read

Poetic or Prosaic? Evaluating the Linguistic Quality of AI-Generated Draft Replies to Patient Portal MessagesSemantic proximity Read

AI-Generated Responses to Patient's Messages: Effectiveness, Feasibility and ImplementationSemantic proximity Read

A Systematic Review of Early Evidence on Generative AI for Drafting Responses to Patient MessagesSemantic proximity Read

Clinicians’ Rationale for Editing Ambient AI–Drafted Clinical Notes: Persistent Challenges and Implications for ImprovementSemantic proximity Read

What Do Clinicians Edit in Ambient AI-Drafted Clinical Documentation? A Qualitative Content AnalysisSemantic proximity Read

Responsible Adoption of Generative AI in Health Care Work Systems: A Sociotechnical Document AnalysisSemantic proximity Read

Improving Documentation Quality and Patient Interaction with AI: A Tool for Transforming Medical Records — An Experience ReportSemantic proximity Read

Retrospective Evaluation of a Generative AI-Enabled Electronic Medical Record System in Primary Health Care Facilities in KenyaSemantic proximity Read

Automating Responses to Patient Portal Messages Using Generative AISemantic proximity Read

Reproducible Generative AI Evaluation for Healthcare: A Clinician-in-the-Loop ApproachSemantic proximity Read

Evaluating Evidence-Based Communication through Generative AI using a Cross-Sectional Study with Laypeople Seeking Screening InformationSemantic proximity Read

Impact of Patient Communication Style on Agentic AI-Generated Clinical Advice in E-MedicineSemantic proximity Read