Article

A Systematic Review of Early Evidence on Generative AI for Drafting Responses to Patient Messages

2025-05-29

Abstract excerpt

<title>Abstract</title> <p>This systematic review synthesizes currently available empirical evidence on generative artificial intelligence (GenAI) tools for drafting responses to patient messages. Across a total of 23 studies identified, GenAI was found to produce empathetic replies with quality comparable to that of responses drafted by human experts, demonstrating its potential to facilitate patient–provider co...

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Literature Corpus work: 01a69cdb-ad2a-5fa9-8ef7-ff55ca2850dc
DOI: 10.21203/rs.3.rs-6713507/v1

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