Article

Generative AI Mental Health Chatbots: A Scoping Review of Intervention Design and User Experience

2026-02-11

Abstract excerpt

<p>Generative AI (GenAI) mental health chatbots offer scalable, on-demand support with the potential to address persistent gaps in mental healthcare access. Yet evidence on how these interventions are designed and how users experience them remains fragmented. To our knowledge, this scoping review represents the first systematic and integrated mapping of conversational agent features, intervention design characteri...

Topics

Open a Topic to create a Post that cites this publication.

Uncategorized literature

Identifiers and source

Literature Corpus work: a09f80dd-9675-516d-b644-532d0b918fa3
DOI: 10.31234/osf.io/sjmfz_v1

Open publication

Related research

Semantic proximity does not establish scientific evidence.

Click a neighbor to travelStep 1 · 12 closest

Generative AI Mental Health Chatbots: A Scoping Review of Intervention Design and User ExperienceDOI 10.31234/osf.io/sjmfz_v1Read

Generative AI Mental Health Chatbots: A Scoping Review of Intervention Design and User ExperienceSemantic proximity Read

"It just happened to be the perfect thing": Real-life experiences of generative AI chatbots for mental healthSemantic proximity Read

Public Responses to the First Randomized Controlled Trial of a Generative Artificial Intelligence Mental Health ChatbotSemantic proximity Read

Safety Mechanisms and Risk Mitigation in Generative AI Mental Health Chatbots: A Systematic Scoping ReviewSemantic proximity Read

AI-enabled conversational agent increases engagement with cognitive-behavioral therapy: A randomized controlled trialSemantic proximity Read

Evaluating Therabot: A Randomized Control Trial Investigating the Feasibility and Effectiveness of a Generative AI Therapy Chatbot for Depression, Anxiety, and Eating Disorder Symptom TreatmentSemantic proximity Read

Efficacy and Engagement of Generative versus Retrieval-based AI conversational agents for Mental Health: A Systematic Review and Meta-AnalysisSemantic proximity Read

Generative AI as digital therapy: What we know and how to make it better?Semantic proximity Read

Decoding Mental Health Conversations with GenAISemantic proximity Read

A conversational agent framework for mental health screening: Design, implementation, and usabilitySemantic proximity Read

Combining AI and human support in mental health: a digital intervention with comparable effectiveness to human-delivered careSemantic proximity Read

Acceptability of a Conversational Agent-led Digital Program for Anxiety: A Mixed-Methods Study of Patient PerspectivesSemantic proximity Read