Article

Generative AI Mental Health Chatbots: A Scoping Review of Intervention Design and User Experience

2026-03-14

Abstract excerpt

<p>Generative AI (GenAI) mental health chatbots offer scalable, on-demand support with the potential to address persistent gaps in mental healthcare access. Yet evidence on how these interventions are designed and how users experience them remains fragmented. To our knowledge, this scoping review represents the first systematic and integrated mapping of conversational agent features, intervention design characteri...

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Literature Corpus work: 30dc8a13-3454-55cd-9f4a-a8115d66a8d5
DOI: 10.31234/osf.io/sjmfz_v2

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