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What Patients Reward and Punish in Physician Communication: A Framework-Based Analysis of 62,319 Indian Reviews

2026-07-27

Abstract excerpt

<h4>Background</h4> Patient-generated online reviews contain detailed accounts of physician communication that remain systematically underused in health services research. Prior computational analyses have either applied service quality frameworks without grounding in clinical communication theory, or have been geographically and specialty-restricted. <h4>Objective</h4> To examine which physician communication d...

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Literature Corpus work
5d036d02-fe06-5a89-8653-e3defff61564
DOI
10.64898/2026.07.26.26358948
Open publication

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What Patients Reward and Punish in Physician Communication: A Framework-Based Analysis of 62,319 Indian ReviewsDOI 10.64898/2026.07.26.26358948
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