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Evaluating a Medical-Grade Voice AI for Patient and Caregiver Guidance: A Multi-Scenario Nurse Panel Study

2025-09-19

Abstract excerpt

Medical-grade conversational AI offers the potential to extend patient support programs (PSPs) in regulated therapeutic areas, but its safety and reliability must be rigorously evaluated. We conducted a large-scale, nurse-led assessment of a voice-based AI system across 30 patient and caregiver scenarios spanning diabetes, oncology, neurology, cardiometabolic disease, and rare disorders. Nearly 1,000 U.S.-licensed...

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Literature Corpus work: b0b5d861-168f-59a3-8f0f-12451942c859
DOI: 10.1101/2025.09.18.25336107

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