Article

Ontario family physicians’ experiences with digital self-triage patient navigator tools: Lessons from the COVID-19 pandemic for digital-first approaches in primary care

2025-12-11

Abstract excerpt

<h4>Objectives</h4> To learn from family physicians’ experiences with digital self-triage patient navigators during the COVID-19 pandemic, to inform design and use of digital-first tools in future pandemics and primary care generally. <h4>Methods</h4> We interviewed 14 Ontario family physicians and nurse practitioners in Spring 2021. Interview data were analyzed using thematic analysis, triangulating the varied...

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Literature Corpus work: d24129fe-2b71-5453-9af3-11301f1d335d
DOI: 10.64898/2025.12.09.25341895

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