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From Advice to Action: Real-World Behaviour of Patients Using an Integrated Clinical AI for Navigating the Healthcare System

2025-07-24

Abstract excerpt

<h4>Background</h4> AI-powered digital front-door (DFD) tools are increasingly used to guide patients to appropriate care and alleviate healthcare system pressure. Yet, most evaluations narrowly assess triage accuracy or stated intent, offering limited insight into real-world behaviour and care appropriateness. <h4>Methods</h4> The ESSENCE study was a prospective, real-world quality improvement evaluation embedd...

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Literature Corpus work
7e8f564d-6dd1-5ea4-9271-02a42cbb5292
DOI
10.1101/2025.07.24.25332138
Open publication

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