Article

MMC 2.0- Maturidade Conversacional e Inteligência Artificial na Gestão da Informação e Comunicação

2025-07-07

Abstract excerpt

Effective conversation management has proven to be increasingly critical to personal well-being and organizational success, especially in the era of Artificial Intelligence (AI). This paper revisits the Conversational Maturity Model (CMM), originally proposed in 2011, and presents a significant update: the integration of the Conversational Intelligence Quotient (C-IQ) and Generative Artificial Intelligence (Genera...

Topics

Open a Topic to create a Post that cites this publication.

Identifiers and source

Literature Corpus work: b923849b-1299-5596-85a3-b3d855d9a7f7
DOI: 10.1590/scielopreprints.12058

Open publication

Related research

Semantic proximity does not establish scientific evidence.

Click a neighbor to travelStep 1 · 12 closest

MMC 2.0- Maturidade Conversacional e Inteligência Artificial na Gestão da Informação e ComunicaçãoDOI 10.1590/scielopreprints.12058Read

AI in Education: Designing Human–AI Dialogic Learning Ecosystems for Critical Inquiry in Higher EducationSemantic proximity Read

Exploring the Socio-Technical Imaginary of Artificial General Intelligence in The Bard Large Language Model: A Narrative Analysis on Perspectives and DialecticsSemantic proximity Read

Entropy-to-Coherence Alignment Framework: Exploring Human–AI–Human Interaction for Epistemic Integrity and Ethical Alignment in AGI DevelopmentSemantic proximity Read

People devalue generative AI’s competence but not its advice in addressing societal and personal challengesSemantic proximity Read

Generative AI-Enhanced Performance Framework for Industrial EnterprisesSemantic proximity Read

Agentic Generative Artificial Intelligence in Enterprise Organizational Behavior: An Integrated Scholarly-Practitioner Mathematical and Theoretical FrameworkSemantic proximity Read

Artificial Intelligence as a New Field of Activity for Applied Social Psychology – A Reasoning for Broadening the ScopeSemantic proximity Read

The Soul of the AI: Governance, Ethics, and the Future of Human–AI IntegrationSemantic proximity Read

Double Intelligence: Repositioning Human Intelligence in the Age of Generative AI for Teaching, Learning, and Assessment Across Diverse Higher Education Contexts – A Narrative ReviewSemantic proximity Read

Thinking with the Machine: Generative AI, Cognitive Processes, Writing Practices and Human Agency in EducationSemantic proximity Read

Can Generative AI Chatbots Emulate Human Connection? A Relationship Science PerspectiveSemantic proximity Read

Can Generative AI Chatbots Emulate Human Connection? A Relationship Science PerspectiveSemantic proximity Read