Article

Large Language Models for Hospitality Workforce Training: Design and Validation of an Intelligent Agent System

2026-06-18

Abstract excerpt

The tourism and hospitality industry relies fundamentally on the quality of human interactions, yet the sector continues to grapple with significant challenges in effectively and consistently training its workforce using resource-intensive traditional methods. This study addresses these challenges by presenting the design, development, and validation of an intelligent agent for training and evaluation, powered by...

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Literature Corpus work: b06baa25-ce9a-5876-bba0-1ad80eeb40f6
DOI: 10.20944/preprints202606.1402.v1

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