Article

Does Human-algorithm Feedback Loop Lead To Error Propagation? Evidence from Zillow’s Zestimate

2022-05-03

Abstract excerpt

We study how home sellers and buyers interact with Zillow's Zestimate algorithm throughout the sales cycle of residential properties, with an emphasis on the implications of such interactions. In particular, leveraging Zestimate's algorithm updates as exogenous shocks, we find evidence for a human-algorithm feedback loop: listing and selling outcomes respond significantly to Zestimate, and Zestimate is quickly upd...

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Literature Corpus work: 98e13da0-85a4-5d50-826c-c0ab71720019
DOI: 10.2139/ssrn.4061116

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