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The application value of Kano Model in quality of healthcare: A scoping review

2024-03-30

Abstract excerpt

<h4>Background</h4> The Kano model has been utilized in healthcare services with a focus on capturing the patient’s perspective, in order to generate reliable evidence regarding areas that require improvement. <h4>Objective</h4> The objective of this study is to provide a description of the implementation of the Kano Model in the healthcare sector and to identify the common quality attributes that have the poten...

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Literature Corpus work
5a3429bf-e420-537b-9dd5-e2fe2a5e9786
DOI
10.1101/2024.03.30.24305047
Open publication

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The application value of Kano Model in quality of healthcare: A scoping reviewDOI 10.1101/2024.03.30.24305047
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