Article

Collectively Negotiating Trust and Mistrust in Generative AI: Evidence from Reddit Discussions of ChatGPT and Claude

2026-07-12

Abstract excerpt

<p>As generative AI systems become embedded in everyday work, learning, creativity, information seeking, and emotional support, understanding how users construct trust and mistrust is increasingly important. Prior research often treats trust in AI as an individual-level perception; less is known about how trust and mistrust are negotiated in online communities. This study analyzes 301,498 Reddit posts from r/ChatG...

Topics

Open a Topic to create a Post that cites this publication.

Uncategorized literature

Identifiers and source

Literature Corpus work: 4de0a3d4-29c1-5f3d-82c8-136e32ea880f
DOI: 10.31234/osf.io/dnxyk_v1

Open publication

Related research

Semantic proximity does not establish scientific evidence.

Click a neighbor to travelStep 1 · 12 closest

Collectively Negotiating Trust and Mistrust in Generative AI: Evidence from Reddit Discussions of ChatGPT and ClaudeDOI 10.31234/osf.io/dnxyk_v1Read

Collectively Negotiating Trust and Mistrust in Generative AI: Evidence from Reddit Discussions of ChatGPT and ClaudeSemantic proximity Read

Tricking into trusting? The influence of social cues of a generative AI on perceived trustSemantic proximity Read

People devalue generative AI’s competence but not its advice in addressing societal and personal challengesSemantic proximity Read

Who Embraces the Machine? How Familiarity, Mastery and Context Shape Attitudes towards AI InvolvementSemantic proximity Read

AI Usage Cards: Responsibly Reporting AI-generated ContentSemantic proximity Read

Information-Seeking in the Age of Generative AI: Factors that Influence the Behavioural Intention of Media Students to Use ChatGPT.Semantic proximity Read

A Framework for Ethical AI-Generated Content GovernanceSemantic proximity Read

Tool or Companion? Reframing Conversational AI to Prevent Psychological HarmSemantic proximity Read

AI Psychosis: Mechanisms, Clinical Risks, and Safety Considerations in Generative AI ChatbotsSemantic proximity Read

Emotional Responses to AI Use: Development of the SAGAT Scale for Shame and GuiltSemantic proximity Read

Personality Traits as Moderators of Human Trust and Reliance on Large Language Model-Powered Conversational Agents: A Scoping Review and the Personality–Trust Calibration FrameworkSemantic proximity Read

Chatbot or Humanaut? How the Source of Advice Impacts Behavior in One-shot Social DilemmasSemantic proximity Read