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It's Not a Bug, It's a Feature: Agentic and Relational Needs as Two Alliance Pathways for AI Mental Health Tools

2026-04-30

Abstract excerpt

<p>Can artificial intelligence be a therapist? The answer depends on what kind of help the person needs. AI mental health tools generate responses perceived as empathic, yet their value drops when users learn the source is artificial. This pattern has entrenched a default assumption: AI's non-human nature is a deficit to be corrected. We argue that this assumption rests on two errors: the belief that therapy is fu...

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Literature Corpus work
dbfb09ce-e7b5-5e64-b448-2ff02d40f2f4
DOI
10.31234/osf.io/m3dxb_v1
Open publication

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It's Not a Bug, It's a Feature: Agentic and Relational Needs as Two Alliance Pathways for AI Mental Health ToolsDOI 10.31234/osf.io/m3dxb_v1
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