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AI and Human Responses in Mental Health: Empathy, Utility, and Expectation in Two Experimental Studies

2026-02-18

Abstract excerpt

<p>Objectives: Our study examines how individuals perceive responses to mental health–related questions when these are generated either by an automated system or by a licensed psychologist. Specifically, we compare evaluations across three dimensions: empathy, utility, and expectation, and explore whether digital health literacy shapes these perceptions. <h4>Methods:</h4> Two experimental studies were conducted. I...

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Literature Corpus work
6698682d-1224-5b2e-ba54-a838b415e630
DOI
10.31234/osf.io/v7ur3_v1
Open publication

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AI and Human Responses in Mental Health: Empathy, Utility, and Expectation in Two Experimental StudiesDOI 10.31234/osf.io/v7ur3_v1
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