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Human-Centered Decision Support for Flight Dispatch: A Scoping Review of Automation Bias, Workload, Situational Awareness, and AI-Assisted Airline Operations

2026-08-21

Abstract excerpt

<title>Abstract</title> <p>Flight dispatch is a safety-critical form of airline operational control in which licensed dispatchers or flight operations officers integrate weather, route, fuel, aircraft, airport, air-traffic, and disruption information under time pressure. Increasing automation and artificial intelligence (AI) can reduce information-processing burden, but may also create automation bias, monitoring...

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Literature Corpus work
629fa4a3-cb65-565f-b64d-2ed321f5582e
DOI
10.21203/rs.3.rs-10767945/v1
Open publication

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Human-Centered Decision Support for Flight Dispatch: A Scoping Review of Automation Bias, Workload, Situational Awareness, and AI-Assisted Airline OperationsDOI 10.21203/rs.3.rs-10767945/v1
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