Article

To Serve or Reserve? Managing Admissions in Systems Where the Condition of Customers Deteriorates

2023-03-20

Abstract excerpt

Problem definition: We study an admission control problem featuring two types of customers (urgent and non-urgent) and two groups of servers for urgent and non-urgent customers. A distinguishing feature of the system we consider is the possibility of the condition of non-urgent customers (requiring non-urgent servers) to deteriorate and to become urgent (and to require urgent servers). Deciding on whether to admi...

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Literature Corpus work: 618ccab0-be7c-55af-b6ad-fc773829547e
DOI: 10.2139/ssrn.4368335

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