Ambient AI Documentation in Mixed-Language Encounters: A Heuristic Evaluation of Reenacted Mandarin–English and Spanish–English Clinical Conversations

Abstract excerpt

Ambient AI documentation systems rely on automatic speech recognition to transcribe patient–provider conversations before generating clinical notes. However, little evidence exists on how these systems perform in mixed-language clinical encounters. We conducted a mixed-methods heuristic evaluation of an ambient AI documentation tool using 24 reenacted primary care conversations, including 12 Mandarin–English conve...

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Identifiers and source

Literature Corpus work

5d4e87f1-47c4-5305-aa6a-2a750cf43415

DOI

10.64898/2026.05.19.26353603