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AI-Generated Empathy: Opportunities, limits, and future directions

2026-03-08

Abstract excerpt

<p>Greater numbers of people are turning to Artificial Intelligence for empathy and emotional support. Here, we review and synthesize recent empirical work on how people perceive empathy from AI versus from humans. Growing evidence points to two dueling effects, and a paradox: AI produces language that is rated as higher in empathy than language written by humans; but when people perceive text as coming from an AI...

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Literature Corpus work: 3e640ca1-60d2-536f-b64a-854a619bdcbb
DOI: 10.31234/osf.io/8n5jw_v2

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