Article

Understanding the Invisible Workforce: Lessons for General Practice from a Survey of Receptionists

2021-12-28

Abstract excerpt

<h4>Introduction: </h4> The significance of the role of receptionists during the recent shift to remote triage has been widely recognised and they will have a significant role to play in UK general practice as it continues to cope with a huge increase in demand exacerbated by the COVID-19 pandemic. To maximise their contribution it is important the social and occupational characteristics of the modern receptionist...

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Literature Corpus work: 164f1783-bef6-5f86-b2ca-fa492ca6a048
DOI: 10.21203/rs.3.rs-1168110/v1

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