Article

Comparing Human and Large Language Model Responses to Patients’ Online Questions: Towards Multi-dimensional Patient-centered Support

2026-07-17

Abstract excerpt

Patients and caregivers seek informational and emotional support throughout medical care, especially when interpreting unfamiliar laboratory test results. Although resources such as patient portals and online health communities (OHCs) help address questions, gaps remain. The emergence of large language models (LLMs) offers the potential to be a complementary source of support to assist patients and caregivers in u...

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Literature Corpus work: 07579ccb-6598-553f-b6b5-d41cce7188ec
DOI: 10.64898/2026.07.15.26355314

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